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BlackShades Info

Broken Internet Security
Broken Internet Security

As we have mentioned before, lately Internet security issues are on the rise and malicious hackers are making it very difficult to keep people on Internet safe from web attacks.

The latest in cyber security news brings a piece of malware that could potentially ruin lives. This malware is called “BlackShades”. BlackShades is a tool used by hackers to take complete control of your computer, just as if they were sitting in front it. The difference with BlackShades is that it can actually be bought, for a low price of $40!

BlackShades is similar to other remote desktop support applications which IT department’s use. However, BlackShades can do more than traditional remote desktop applications, for example it access devices on the victims computer, such as their webcam. This is a definite invasion of ones privacy. At the same time BlackShades can also track keystrokes as the victim is typing on the computer. With this, the attacker could gain easy access to personal information, because the victim’s password was recorded, as they were typing it.

How does one get infected with BlackShades? The same way as with any other virus.

The victims email account might have an email from someone with an attachment in the email message. Most of the time the attachment is a .zip file – a compressed file. However, inside the .zip file is a Windows program, an executable. The victim would open the file, and then it happens, the computer gets infected. However the victim will not see anything happening on the screen. The backdoor is a hidden application, running in the background. Once the computer is affected, the victim may not even suspect the infection, as BlackShades is hard to detect.

Some symptoms of BlackShades are,

  • Your cursor moves erratically without you touching it or your monitor turns off during use
  • The webcam “in use” light turns on when the camera is not in use by the user. If a Skype call is not in progress the webcam light should remain turned off.
  • Usernames and passwords for online accounts have been compromised
  • Computer files become encrypted without warning and ask for a password when attempting to open the file

To prevent infection from the BlackShades info backdoor – avoid opening emails from known and unknown people if they have .zip or .exe attachments in the message. Avoid links from suspicious accounts on social media as well, such as Twitter and Facebook. It is very easy to disguise a link and to direct it to download the virus. Finally, make sure your antivirus is updated and ensure the antivirus subscription is paid for, if you use applications such as Kaspersky or ESET.

If you need more information about BlackShades and Internet security in general, feel free to contact Group 4 Networks.

 

About Group 4 Networks

We provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

Business Contact Manager

BCM or Business Contact Manager is a tool designed by Microsoft which makes it very easy for organization to keep track of contacts, leads, accounts and etc.

BCM can be setup in two methods. The first method is to keep a local database only on one computer. The second method is more complex however it’s beneficial to everyone within the company, as the BCM database would sit on a server. The BCM database can be accessed from within Outlook using a small plugin. At the same time, if the BCM is setup to be accessible from the internet, one could access their records from anywhere.

Business Contact Manager can help you stay on top of the sales cycle. For example, you can configure your own set of rules as to how a lead should be pursued and BCM will prioritize them for you, thus saving time in a busy work day. You can also arrange your customers and products, letting you focus your attention to top customers and top-selling products. Screenshot of BCM

If you’d like to find out more abotu Business Contact Manager and how it could help you and your business, feel free to contact Group 4 Networks.

About Group 4 Networks

We provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

Read more: http://www.g4ns.com/itblog/#ixzz338dtOyV8

Surface Pro 3

A Surface Pro Tablet with an attached snap on keyboard.
A Surface Pro Tablet with an attached snap on keyboard.

 

Tablets are fairly popular these days. There are a bunch of different models from different manufacturers of Android tablets, there’s the ever-popular iPad and iPad mini and finally the Surface tablets from Microsoft

Microsoft has created the Surface and Surface Pro tablets and made it available to the public at the same time as Windows 8 launched, in 2012. A year later Microsoft released the Surface 2 tablets, which brought improvements performance, the battery life, and had an updated screen.

Now, another year later, Microsoft has announced the Surface Pro 3. Microsoft labels it as ‘the tablet that can replace your laptop’. The improvements delivered to this year’s Surface tablet include an Intel Core i7 processor – which is Intel’s highest and fastest category. The new Surface is also lighter, and thinner and it comes with a way better and more accurate display this year. One of the issues with the original Surface Pro was the weight.

The new Surface Pro 3 will be available for pre-order on May 21st, for $799. The device will be in stores on June 20th.

Considering all the improvements, it will be interesting to see how the new Surface performs in sales, competing against Android devices and iPads. The more interesting question is, will it be a true laptop killer? Could this tablet, equipped with a snap on keyboard truly replace the conventional laptop? Only time will tell.

Should you want more information about the Surface Pro 3 or about tablets and mobile computing in general, don’t hesitate to contact Group 4 Networks.

About Group 4 Networks

We provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

 

Read more: http://www.g4ns.com/itblog/#ixzz32HmmSsPn

 

 

Business Contact Manager

BCM or Business Contact Manager is a tool designed by Microsoft which makes it very easy for organization to keep track of contacts, leads, accounts and etc.

BCM can be setup in two methods. The first method is to keep a local database only on one computer. The second method is more complex however it’s beneficial to everyone within the company, as the BCM database would sit on a server. The BCM database can be accessed from within Outlook using a small plugin. At the same time, if the BCM is setup to be accessible from the internet, one could access their records from anywhere.

Business Contact Manager can help you stay on top of the sales cycle. For example, you can configure your own set of rules as to how a lead should be pursued and BCM will prioritize them for you, thus saving time in a busy work day. You can also arrange your customers and products, letting you focus your attention to top customers and top-selling products. Screenshot of BCM

IT Services

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Group 4 Networks IT Services is central information technology organization, providing infrastructure, applications, and services that support our clients business activities.

Service Catalog

•  On Site Support

•  Managed SSL VPN Networks

•  Network Monitoring

•  Managed IT Services

We provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

 

Help Desk

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Help Desk from Group 4 Networks

Help Desk

We provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

Virtual Desktop – How it Works

 

Everything is delivered from the G4NS Data Centers

G4NS VOIP Hosting solutions

With Virtual Desktop, all of your applications and data are delivered and are fully supported from our secure data center Virtual Desktopfacilities . We completely remove your dependence on in-house servers, software, and help desk personnel . G4NS relieves your company of all of the mundane day-to-day IT responsibilities. In return, you get stability and peace of mind along with the features and functionality of a Fortune 500 IT department.

All you need is Internet access (or point-to-point MPLS)

If your employees can access the Internet, then your company’s resources are available. With Virtual Desktop, your employees log in directly through their Internet browser (or point-to-point MPLS). Once logged in, users can access all of their programs, data, email, and any other applications they use to do their jobs. Your employees will have secure access to everything they need no matter where, when, or how they work.

Just log in

To access your network, your employees log in at www.g4ns.com . Using their username and secure password, they are authenticated on the network and are presented with everything they need. All applications and data are hosted from our Data Centers.

Virtual Desktop Office – FREE cloud setup

Everything is External

All applications are delivered through the Internet and are run from our managed Data Centers. Despite this difference, applications work exactly as if they were running locally . All servers, applications, and files are housed within our advanced, secure Data Centers. Local computers are no longer critical since nothing runs or is saved there. You’ll benefit from improved reliability, mobility, and security as well as a far more stable environment.

Work anywhere and operate centrally

Because your employees can log in from anywhere, they’re able to work anywhere – from home, from work, or from the road . With Virtual Desktop, it doesn’t matter where or how you access the network, the experience is exactly the same. This makes it possible for users in multiple locations to all operate centrally under one “virtual roof” .

We become your Fortune 500 IT department

G4NS provides your organization with all of the functionality and stability of a Fortune 500 IT department , including a secure offsite Data Center, high-performance hardware, total IT management, an outstanding helpdesk, advanced security systems, access from anywhere, disaster recovery, an expert staff, and much, much more.

 

About Group 4 NetworksWe provide Toronto and GTA businesses with IT SupportIT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.

Are You IT Strategic? Why Companies Succeed or Fail – IT innovation

 

In today’s world of commerce, companies ignore the strategic potential of information technology at their peril.  Companies in literally every industry need to consider how—not whether—to use IT Support as part of a business model that will allow them to thrive and grow.  Not implementing IT Innovation as an integral part of a path forward will doom most companies to stagnation, decline and eventual extinction.

The Yin and Yang of Business Failure and Success:  The IT Commonality

At one time, some believed that only businesses engaged in commerce that directly involved IT—producers of computer software, or high tech hardware, etc.—needed to keep up with changes in technology to remain successful.  Few believe that anymore given the examples of high profile companies involved in businesses not directly involved with IT that have failed due in large measure to IT shortsightedness.  Among the best known of these cases are movie rental company Blockbuster and bookseller Borders.  In both instances, the IT stodginess of these companies was paralleled by the IT creativity of the businesses that largely displaced them:  Netflix and Amazon.com respectively.

  • Blockbuster was, at one time, the largest video rental firm in the world with over 7100 locations across the globe.  Netflix began operations in 1998 and within six years had dramatically cut into Blockbuster’s profits using a business model centered around an online ordering system that offered customers a larger selection of movies—without ever having to leave their homes—at a lower price than Blockbuster.  Eventually Blockbuster was harmed by its own inability to anticipate and deal with another technological progression:  the realization of digital delivery networks that made video on demand a reality.  The lesson here is that technology waits for no one; to be successful, companies must constantly be anticipating, measuring and dealing with changes in IT.
  • Borders essentially made two mistakes regarding the importance of IT that led to its ultimate demise.  The first was outsourcing its online book sales system to its competitor—Amazon.  Where Amazon realized that the future of book sales—both traditional and electronic—would be online, Borders treated the concept as an afterthought.  With Borders now dissolved, it’s clear that the lack of recognition of the importance of IT to its business model was fatal.  If that wasn’t enough, Borders also failed to recognize the impact that IT modernization was having on another key phase of its business:  the sale of music.  As music sales moved in the direction of online transactions, Borders doubled down on in-store commerce.  In both cases—and many others, not incidentally–Amazon was ahead of the curve, building its entire business model around the leveraging of ever-progressing IT innovation.

How IT Innovation Can Help Your Business Thrive

By investing in a robust IT model, you can help your business in three principle ways:

 

  1. Cutting Expenses:  Tasks such as product ordering and development can be streamlined, providing major cost savings.
  1. Increased Efficiency:  The hand to the cost saving glove, an IT upgrade can allow your entire business to accomplish far more in the same period of time.
  1. Reaching Company Goals More Quickly:  The third step in the process, as greater efficiency will allow your business to expand more quickly and increase its profits through qualitative and quantitative improvements.

Managed IT Services as a Means to an End

While there can be no doubt that keeping up with the ever changing IT development wave is critical, it’s equally clear that it’s difficult to accomplish for many companies, particularly ones whose substantive business revolves around something outside the IT world.  This is where managed service providers can help.  By contracting with a managed service provider to handle your IT needs, you’re hiring an expert whose business is IT innovation and how to best handle that area of your company’s specialized needs.

Group 4 Networks is a Toronto based IT consultancy renowned for quality online and IT solutions like email hosting, managed IT services, cloud computing and many others.

For details contact 1-866-413-4467 or visit the website.

IT Outsource Support

IT Outsource Support | IT Outsourcing 

Group 4 Networks is a Toronto based Managed IT Service provider renowned for quality online and IT solutions like email hosting, managed IT services, cloud computing, IT Support, IT Consulting, cloud backup and many others.

As firms grow organically, their IT requirements become more complex, demanding and costly. Eventually a full-time office IT manager is required to look after the rest of the teams IT needs. However, many small businesses simply cannot justify the cost of employing a full-time highly qualified person. Subsequently, many firms choose to outsource their IT services requirements to a professional third party outsourcing IT services supplier, to reduce IT costs and benefit from the suppliers technology, knowledge and expertise…

What is IT Outsource? 

Full outsourcing involves the transfer of an entire IT function to an external service provider, including the people and assets. Outsourcing has become extremely popular with the IT function of larger businesses, due to the high acquisition costs of computer hardware and software, coupled with the high management costs of employing support staff. IT services outsourcing are underpinned by a long-term service level agreement (SLA), which defines every aspect of service delivery, including call to fix response times, hardware infrastructure provided and supported, asset utilisation and responsibilities of the client.

Larger traditional equipment manufacturers have created dedicated support businesses with global reach, offering the capacity to take over the IT department businesses large or small. Outsourcing is sometimes referred to as off-shoring, in situations where remote support is handled from call centres based in a foreign country. Offshore call centre operations are designed to save money through utilising a pool of cheap, highly skilled workers in places like India and China.

Although outsourcing has traditionally been favoured by multinational and national organisations with immense IT challenges, an increasing number of smaller firms are opting to outsource their IT requirements to local computer services organisations. We at Group 4 Network can help you outsource your IT operations to us as we have over 20 years of experience in IT field. We can help you outsource your help desk to us as we have 24/7 operation to help with all your IT needs.

Just Look At What One Customer Had To Say

About This Incredible Service:

“Your IT outsource Plan is the best thing you folks have going. I’ve already seen a measurable decline in the number of computer problems, and the server hasn’t gone down in months. I know this has saved me at least $3,000 in IT support costs and I love the fact that I don’t have to worry about security issues anymore. Thanks!”

 

Be One of the First 7 To Respond and Get a FREE Network Audit
($197 Value – Absolutely Free)

 

To introduce this new service to our clients, we’re giving away 7 free network audits. At no charge, a senior technician will come to your office to perform a thorough 27-point network audit to look for security loopholes, hidden viruses and spyware, and other lurking problems. Upon completion we’ll give you a network report card showing where you are vulnerable to network problems and threats. We’ll also demonstrate how we can make your network more secure, reliable, and problem free.

You are under NO obligation when you sign up for one of these free audits but you have to hurry. Staff and time limitations will only allow us to give 7 free audits away. To secure yours, go to www.g4ns.com or call 1-866-413-4467 today!

IT Law Support

“We specialize in IT solutions for LAW firms in Toronto that enables their lawyers to see more clients, get paid faster and STILL go home at 5:00 p.m. every day.”

Are You Searching Online For An IT Support Firm In Toronto Because Your Company’s Network Is Running Slow And Causing Problems But You Don’t Know Who You Can Trust To Fix It Fast.

Damir Grubisa

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business:

1-416-523-4137

DO YOU CONSTANTLY STRESS OVER FINDING THE RIGHT SOLUTION FOR YOUR LAW IT SUPPORT IN TORONTO, RICHMOND HILL AND THROUGHOUT GTA?

Group 4 Networks helps LAW companies like yours get reliable Computer Support they can count on. “Why is dependable Network Services so difficult to find?” Sound familiar?

We’re always there for you, with IT Consulting to make running your business in Toronto and GTA worry-free.

With G4NS as your dependable teammate in Computer Support, you can:

Reduce downtime, by stopping any technology problems before they affect your organization. Count on us for all your IT needs, while you focus on your business.
Get more IT for your money, with predictable budgeting for all your technology service and support.
G4NS has the Law Computer Support that can end the frustration over finding a reliable support provider. Providing service to Toronto, Richmond Hill, GTA, Mississauga, and Markham, we deliver strategic Computer Support solution for your business to stay ahead of the game.

With our IT Consulting and Network Services designed by reliable experts, business owners like you can count on us for success. Let us help you get rid of the unreliable IT guy today.

CALL at 1-416-523-4137