OnSite Support Services

Our onsite support services are designed for customers who have additional support requirements beyond what our Enterprise Service Desk can provide.

Smaller organizations can use onsite support instead of hiring dedicated IT support personnel. Onsite support is also appropriate for medium-sized organizations that need to augment their in-house support staff but don’t have enough work to justify the cost of a full-time employee. Onsite technicians are part of our technical staff and are constantly trained on new technology from manufacturer partners.

Benefits

• Resources to implement and maintain technology investment
• Multiple IT experts in a variety of disciplines who can solve almost any issue
• A single IT partner to maintain and manage your entire network
• Qualified support personnel fix IT problems the first time, increasing end-user satisfaction and productivity
• Flexibility – clients can choose to start slowly (i.e.,four hours per month) and grow as business requirements dictate

We provide Toronto and GTA businesses with IT Support, IT Consulting and Managed IT Services at a fraction of the cost that they would pay a low-level full time IT Manager. Our team eliminates the hassle of dealing with the single knowledge and abilities of a lone “computer guy.”  What makes us unique is that we proactively manage our customer’s computer networks to eliminate many of the headaches and hassles of using computers to run a business.

We guarantee our customers a response within 60 minutes or less and are the only IT service provider in the region that offers a 60-Day 100% no hassle money back guarantee on our flat rate all inclusive service plans.